Articles
9.28.11
3 Ways to Get Customers Talking
Are your customers talking about you? More importantly, are you making it easy for your customers to talk about you?
9.14.11
How to Make Internal Communications Sticky
Are your internal communications tactics sticky enough?
9.8.11
Effectively Handling and Preventing Angry Patient Situations
Practices can prevent and better handle angry-patient situations to reduce the severity of ensuing problems.
7.25.11
2011 Social Media Survey Results
In summer 2010, FrogDog researched how people used social media. In 2011, we ran the same survey to see what changed.
7.18.11
The Value of a Strong Brand
Branding is a lot of work. And expensive, too. So what, then, is the value of a strong brand?
